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Terms & Conditions

Terms and Conditions for Use of Website

Data Protection Disclaimer

I. The information you supply on the registration form will be kept on a database for purposes as registered under the Data Protection Act. Please indicate in the boxes provided on the Registration Form if you do not wish these details to be used for communications from Industrial Pumps & Motors Ltd.

Acceptable use

I. You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
II. You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
III. You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.

8. Disclaimer
I. Industrial Pumps & Motors Ltd do not warrant the completeness or accuracy of the information published on this website or the reliability of any advice, opinion, statement or other information displayed including images which may depict an items quality or style or distributed through the site. You acknowledge that any reliance on any such opinion, advice, statement, memorandum, or information shall be at your sole risk.
II. Nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date, although our best efforts will be made.
III. Industrial Pumps & Motors Ltd reserves the right, in its sole discretion, to correct any errors or omissions in any portion of the site. We may make any other changes to the site, the materials and the products, programs, services or prices (if any) described in the site at any time without notice. This site, the information and materials on the site, and the software made available on the site, are provided "as is" without any representation or warranty, express or implied, of any kind, including, but not limited to, warranties of merchantability, non-infringement, or fitness for any particular purpose.
IV. To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

 Breaches of these terms and conditions
I. Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Variation
I. We may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of our website from the date of the publication of the revised terms and conditions on our website. Please check this page regularly to ensure you are familiar with the current version.

Severability
I. If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

 Entire agreement
I. These terms and conditions constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.

 Governing Law and Jurisdiction
I. This agreement is governed by the laws of England and Wales whose courts are the courts of exclusive jurisdiction.
II. This agreement will not be governed by the United Nations Convention on contracts for the international sale of goods or any other similar convention or laws, the application of which are expressly excluded.
III. We reserve the right to change these terms, prices, and information. These conditions set out the entire agreement between Industrial Pumps & Motors Ltd and you relating to your use of this website.
 

Terms and Conditions of Sale 

1. General
I. Industrial Pumps & Motors Ltd retain the right whether or not to accept your order once you have placed it.
II. By placing an order you the customer are making an offer to buy.
III. By placing an order through our site, you warrant that:
   a. you are legally capable of entering into binding contracts; and
   b. you are at least 18 years old
IV. Industrial Pumps & Motors Ltd will confirm acceptance of order, once payment has gone through and we are happy with all aspects of order.

2. Returns
I. We accept returns provided the goods and their packaging are received back to us within 30 days
II. Ensure the goods are returned to us in "as new" condition unless faulty. Damaged or used goods cannot be refunded. Packaged items will only be accepted if the packaging remains unbroken and in reasonable saleable condition.
III. Should you choose to exchange your item, you will not be reimbursed for the original shipping costs. You will also be charged shipping for the replacement item.
IV. Returns are credited for the returned item(s) amount including VAT and do not include a refund of carriage unless Industrial Pumps & Motors Ltd are expressly at fault with the items shipped.
V. Refunds will be made by the payment method chosen at the time of order being placed.
VI. All goods returned will be subject to a restocking charge of up to 55%, unless previously agreed with Industrial Pumps & Motors Ltd (Business to Business only).

3. Warranty
I. All goods carry a manufacturer’s warranty which may vary with each product, but will be at least 6 months from date of manufacture.
II. Warranty will be given only in support of defective manufacture.
III. Warranty claims must be made in writing or by email.


4. Prices
I. Industrial Pumps & Motors Ltd retain the right to update prices, due to manufacture price increases, without prior notice to the customer.
II. Our site contains a large number of products and it is always possible that, despite our best efforts, some of the products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a product's correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a product's correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the product, or reject your order and notify you of such rejection.

5. Deliveries/Liability
I. Shipping rates are defined clearly throughout the checkout process and are subject to change without prior notice, notwithstanding any orders already made during such change will be honoured at the rate set at the time of the order being placed.
II. Although every effort is made by Industrial Pumps & Motors Ltd to have your goods delivered on time, Industrial Pumps & Motors Ltd will not be held responsible for the loss of earnings, wages etc. due to the couriers not delivering within the agreed delivery time, although we will pass any compensation to the customer that we claim from the couriers.
III. All items purchased online are processed next day before dispatch. Shipping for stock items is usually within 3 working days depending on region and carriers available. If your order is in stock at our works or at our suppliers, we will dispatch on the next working day after your order.
Delivery times are subject to change if the item is out of stock with our supplier. Orders placed on a weekend or bank holiday will be dispatched next working day. We cannot give times and dates of delivery. Please call our office to check availability before you order. During Christmas and New Year our works will be closed. Orders over this period will be dispatched where possible on the first working day after New Year.
IV. Industrial Pumps & Motors Ltd must be notified within 24 hours for partial loss, damage or non-delivery of whole or part order.
V. Industrial Pumps & Motors Ltd will not be held responsible for loss of earnings/wages/injury/damages/direct or indirect costs etc. due to premature failure of parts due to manufacturing defects.
VI. Cancellation of an order will not normally be accepted, however we may at our discretion agree to cancellation on the strict condition that all costs and expenses incurred by Industrial Pumps & Motors Ltd up to the time of cancellation, and all loss of profits and other loss or damage that results by reason of cancellation will be reimbursed by the customer to Industrial Pumps & Motors Ltd forthwith.
VII. Unless you order and collect the goods, we will deliver them in accordance with your order. A valid signature will normally be required on collection or delivery.
VIII. For reasons of health and safety and to avoid any property damage, most large items can only be delivered to a ground floor location at the delivery address.
IX. Upon delivery of the goods to you, the goods shall be at your risk.

6. Events Outside Our Control
I. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure Event).
II. A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following: 
   a. strikes, lock-outs or other industrial action.
   b. civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.
   c. fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.
   d. impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
   e. impossibility of the use of public or private telecommunications networks. 
   f. the acts, decrees, legislation, regulations or restrictions of any government.
III. Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

7. Title
I. In spite of delivery having been made, title in the goods shall not pass to you until you have paid the price for the goods in full and no other sums whatsoever are due to us from you. Until title in the goods passes from us, you shall hold the goods on a fiduciary basis as bailee and shall store the goods at your own cost separately from all other goods in your possession and marked in such a way that they are clearly identified as our property.

8. Availability
I. Whilst we endeavour to hold sufficient stock to meet all orders, if we have insufficient stock to supply or deliver the goods ordered and paid for by you, we may, at our discretion, supply or deliver a substituted product or refund you the price paid for such goods as soon as possible and in any case within 30 days or, in the case of an account customer, we may, in our absolute discretion, as soon as possible raise a credit to offset the amount invoiced to you.

9. Age Requirements for Specific Goods
I. Where the law requires a minimum age limit for the purchase of specific goods, you confirm that you are over the required age limit and that delivery will be accepted by a person over the required age limit. We reserve the right to cancel your order if we reasonably believe you are not legally entitled to order certain goods.
II. These terms and conditions override any clauses in buyers purchase orders and in any communication if in conflict. Contract law: this contract will be deemed to subject the law of England

10. Disclaimer
I. Industrial Pumps & Motors Ltd do not warrant the completeness or accuracy of the information published on this website or the reliability of any advice, opinion, statement or other information displayed including images which may depict an items quality or style or distributed through the site. You acknowledge that any reliance on any such opinion, advice, statement, memorandum, or information shall be at your sole risk.
II. Nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date, although our best efforts will be made.
III. Industrial Pumps & Motors Ltd reserves the right, in its sole discretion, to correct any errors or omissions in any portion of the site. We may make any other changes to the site, the materials and the products, programs, services or prices (if any) described in the site at any time without notice. This site, the information and materials on the site, and the software made available on the site, are provided "as is" without any representation or warranty, express or implied, of any kind, including, but not limited to, warranties of merchantability, non-infringement, or fitness for any particular purpose.
IV. To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

11. Governing Law and Jurisdiction
I. This agreement is governed by the laws of England and Wales whose courts are the courts of exclusive jurisdiction.
II. This agreement will not be governed by the United Nations Convention on contracts for the international sale of goods or any other similar convention or laws, the application of which are expressly excluded.
III. We reserve the right to change these terms, prices, and information. These conditions set out the entire agreement between Industrial Pumps & Motors Ltd and you relating to your use of this website.



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